No doubt, Google penalties are complicated things, and we get a LOT of questions about penalties and how we remove them. Here are some of the most common questions:

What’s your success rate?

To date, we’ve had a 100% success rate lifting Google manual penalties.  No exceptions.

How long does it take?

For link-related penalties (e.g., “unnatural links“), we can succeed in as little as 2 weeks (our record is 6 days!), but since we have no control over Google’s responses or turnarounds times, there is no definite time that we can commit to. For content-related penalties (e.g. “thin content” or “pure spam“), the turnaround time depends largely on how quickly the content issues can be resolved (i.e. website changes).

How does your penalty removal guarantee work?

We guarantee that we will remove your manual penalty within 6 months of starting the project. Should we not succeed in this (which has never been the case), we will refund you in full. Naturally, for content-related manual penalties where client involvement is required, the guarantee is dependant on prompt client response and actioning of required changes.

How many penalties have you lifted?

At the time of writing this, we have successfully lifted over 200 manual penalties and numerous algorithmic penalties.

Do you actually remove links or just disavow them?

We do both. In reality, it’s impossible to remove EVERY problematic backlink (as webmasters have little incentive to remove links). Google created the disavow tool for this purpose and we make use of it as required.

How do you price your services?

The work is priced based on the size of the link profile (in the case of link-related penalties) or website (in the case of content-related penalties). Our minimum fee per project is $1500.

Do you work with all industries?

We’ve worked in almost every niche, from finance to health to sports to gambling. Unless you’re doing something illegal, we’re happy to work with you.

Can you have a look at my site for free?

Yes, we provide a free assessment with our quotes. Request one here.

Do you offer a reseller/white-label service?

Yes we do – you can find more information on this by clicking here.